1. All our items are tested before sending to ensure everything works properly
2. All our items come with 12 month Warranty. The warranty will not cover damage from improper installation, accident, misuse, abuse, improper wiring, incorrect voltage operating, Software malfunction caused by settings or wrong update installation, and opened or repaired by unprofessional person. If these items have any problem when arriving, please contact us immediately.
3. We recommend buyer to install this unit by professional technician, if any question, please come back to us for technician advice.
4. For some Radios, the steering wheel controls can not be used directly, you would need to cut the wire and connect accordingly, please turn to us for advise if any functions do not work.
5.We do not ship out our radios without completing a full inspection process. We also do not ship out our radios for you to test your vehicle. If your radio isn’t working prior to ordering you may have other issues and we will not except returns due to vehicle issues. Please check all of your speakers work and radio gets power prior to ordering.